Zikirmatik — Support

Last updated: 7 September 2026

For questions, suggestions or bug reports, write to us: destek.zikirmatik@outlook.com

Telling us your device (for example iPhone 13), your OS version and the app version helps us find the problem much faster. You can find the app version under Settings → About.

Frequently asked questions

How does hands-free mode work?

The dhikr text on screen is swept through at reading pace; when the sweep finishes, the counter advances by one on its own. You do not need to touch the screen. No microphone is used — the app does not listen to you and never asks for audio recording permission.

Is my data backed up?

No. Your counts, the dhikr you add and your settings are stored only on your device and are never sent to any server. The trade-off is this: if you delete the app or switch phones, the data does not come back. There is currently no cloud backup and no sync between devices.

Where does the content come from?

Every entry in the library carries its source inside the app: Qur'anic and hadith references are stated openly. Texts compiled in later periods are marked as such, so they are not mixed up with sound narrations. If you believe a reference is wrong, please write to us — source accuracy matters to us as much as the content itself.

What is a dhikr chain?

It lets you work through several dhikr in sequence. You set up your after-prayer routine once, and from then on start it with a single tap. You can rename a chain, and the same dhikr can appear in more than one chain.

My reminders are not arriving

Reminders are scheduled on your device, not sent from a server. If nothing arrives, first check on iOS under Settings → Notifications → Zikirmatik that notifications are allowed, and that Focus or Do Not Disturb is not on. If the problem persists, write to us.

Can I change the app language?

Yes. Turkish, English and Arabic are supported, selectable under Settings → Language. Arabic is a full interface language: it comes with right-to-left layout and Arabic numerals.

Are there prayer times or a home screen widget?

Not in this version. Both were deliberately left outside the scope of the first release.

Version information

App version
1.0.0
Supported systems
iOS 16.4+ · Android 7.0+
Account required
No
Internet required
No

Privacy

The app collects no data about your use and sends nothing to any server. See the privacy policy for details.

This version contains no advertising network, analytics or crash reporting service. If advertising is added, this page and the privacy policy will be updated together.